You can submit a request to the lab to replicate the environment to try and resolve a problem in a case that has been assigned to you.
- Login as
CCSTDNTXXX.
- Select
Update case from the menu, and enter the
ID of the previous case, or click the
Representative Lookup button to locate an existing case.
- Click the
Lab Request tab.
- Complete the
Request Information that you have. You have a choice of a detailed list of Request Type. You then must also select the Database in use, to complete the lab request.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003
All rights reserved.
Created: amq 02/07/2003
