Document number: 11629

 

To include other workers in the progress of a case using the Interested Parties page:

1. Login as CCSTDNTXXX.
   
   
2. Select Update case from the menu, and enter the ID of the previous case, or click the Representative Lookup button to locate an existing case associated with that representative.
   
   
3. Click the Interested Parties tab.
   
   
4. Select employees that you want to notify. Then select the Reason Code to define the reason for including the worker of the case progress.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: amq 02/07/2003