C1 CC Entitlements/Agreements Component
A new button "Update Entitlements" has been added to the Default Entitlements page. This button populates the entitlements on the agreement line page by deleting all entitlements from each line excluding the Supplemental Entitlements. The appropriate Entitlements are then inserted into each Agreement Line of the Agreement based on the Entitlement Plan selected on the Default Entitlements page.
Agreement manages contract information for validating entitlements and drives service levels for support. Use the Agreement component to monitor Agreements.
Entitlements are specified in Agreements, or contracts for support. Agreements specify service contracts for your customers, and define the coverage to which the customer is permitted. Entitlements and entitlement lines are defined independently according to their specific support functions and are the building blocks for creating agreements.
Other tabs enable you to access Agreement information:
A new button, Update Entitlements, has been added to the Default Entitlements page. This button populates the entitlements on the agreement line page by deleting all entitlements from each line, excluding the Supplemental Entitlements. The appropriate Entitlements are then inserted into each Agreement Line of the Agreement based on the Entitlement Plan selected on the Default Entitlements page.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003, 2004
All rights reserved.
Created: amq 02/19/2003
Revised: amq 02/14/2004