C1 CC Is searching for solutions case-sensitive?
Is searching for solutions case-sensitive?
If you are searching for a solution using Solution Advisor on a case, yes it is. There is an "Ignore Capitalization" checkbox. If you are searching for a solution in the Solution Component, then yes, the search is case-sensitive.
Created by the PeopleSoft Knowledge Management Team.
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Created: amq 02/14/2003