C1 CC Receive Call After System Time-Out

Document number: 11569

 

If you time out of the system and you receive a call, what happens? Do you still get a screen pop or do you have to sign into the system again and manually go to "Add A Support Case"?

You are prompted to log in again, and then are directed to the correct page.


 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: amq 02/14/2003