VPN documents

To find out what version of the isco VPN software you are running, see Eureka! document 55175 — How to tell what version of Cisco VPN software you are using. Click on a link below to see a list of documents relating to that topic:

General VPN information

Troubleshooting VPN issues

SecurID Tokens

VPN Error messages

TSO Remote Access Support Policy (Document 54125)

Legacy JDE VPN documents

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: kcw 10/04/2000
Revised: pmg 12/13/2004
Reviewed: 12/13/2004

General VPN documents

1. 55064 — Overview of VPN

2. 55068 — User responsibilities for making VPN work

3. 54101 — Cisco VPN Client FAQ

4. 54102 — Upgrade or install Cisco VPN Client software

5. 54109 — How to log in using the Cisco VPN client

6. 54118 — How to change your password using VPN

7. 54119 — How to configure Cisco VPN to log into the network automatically

8. 54120 — New Token Information

9. 54124 — What are my high-speed access options?

10. 54125 — TSO Remote Access Support

11. 54126 — Sharing a high-speed connection

12. 54127 — How to check if the Cisco VPN client is installed

13. 54128 — High-speed access expense policy

14. 55132 — How to ping the PeopleSoft VPN servers

15. 55153 — How to find your current IP address when connected via VPN

16. 55154 — How to update the Cisco VPN Configuration files

17. 55155 — How to choose a different PeopleSoft VPN connection server

18. 55170 — How to request a VPN logon name change

19. 55173 — How to determine your MTU setting for VPN

20. 55175 — How to tell what version of Cisco VPN software you are using

21. 55176 — New and changed features of Cisco version 4.0.1

22. 55177 — How to set your default connection location in VPN

23. 55178 — How to set the mode of the Cisco client software screen

24. 54130 — How to turn off the Cisco VPN stateful firewall

25. 54131 — How to reinstall the Deterministic Network Enhancer

26. 54134— How to uninstall/reinstall Cisco VPN client software

27. Errors - click here for list of VPN errors and resolutions

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Troubleshooting VPN issues

1. Errors - click here for list of VPN errors and resolutions

2. 54112 — Lotus Notes or Planet inaccessible via VPN

3. 55127 — N: and P: drives do not map when I RAS or VPN in to the network

4. 55184 — Unable to access external websites after connecting via VPN

5. 54106 — VPN redirecting from Planet to PilotPlanet web site

6. 54122 — VPN profiles for dial-up iPass with slow Notes issues

7. 54135 — VPN session disconnecting after a few minutes

8. 54136 — Network resources or Planet inaccessible over VPN

9. 54137 — VPN login screen is looping when trying to login

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SecurID Tokens

1. 55063 — How to request an RSA SecurID token

2. 55123 — SecurID token return information

3. 55124 — How to replace a lost or stolen SecurID token

4. 54120 — New Token Information

5. 55147 — Set SecurID token PIN via the internet

6. 54113 — How to create a PIN for use with VPN

7. 55148 — Verify SecurID token PIN via the Internet

8. 55156 — Expiring VPN tokens

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VPN Error messages

1. 54103 — ERROR: Remote peer not responding

2. 54108 — ERROR: The necessary VPN sub-system is not available...

3. 54110 — ERROR: Failed to Establish a TCP Connection

4. 54111 — ERROR: Remote Peer has Terminated Connection

5. 54117 — ERROR: VPN connection terminated... unable to establish secure gateway connection

6. 54115 — ERROR: There are currently no logon servers available to service the logon request

7. 55029 — ERROR: Unable to locate... P: drive not correctly attached... VPN users

8. 54116 — ERROR: User authentication failed

9. 54140 — ERROR: Remote server is an unknown TCP/IP host

10. 54133 — ERROR: Secure VPN terminated locally... Unable to Contact the Security Gateway

11. 54138 — ERROR: Network buffer too small

12. 54140 — ERROR: Remote server is an unknown TCP/IP host

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Legacy JDE VPN

1. 52203 — Cisco VPN - General Cisco VPN information in the legacy J.D. Edwards network

2. 52204 — Importing connection entries into Cisco VPN

3. 52205 — Connecting to legacy J.D. Edwards using Cisco VPN

4. 52206 — Enabling transparent tunneling in the Cisco VPN client

5. 52207 — Verifing the Stateful Firewall option is not enabled in Cisco VPN

6. 52208 — Cloning a connection entry in the Cisco VPN Client

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