Document number: 86040

 

Manager approval is required for all PeopleSoft issued pagers. Prior to submitting the request, the manager should be consulted. After receiving approval, you or your manager can submit the request.

To order a pager:

1. Open NorthStar (http://northstar.peoplesoft.com).
   
   
2. Click the Log Service Ticket link in the Submit Tickets section in the left hand navigation panel.
   
   
3. Click the Communications radio button and click Next>.
   
   
4. Click the Telecommunications radio button and click Next>.
   
   
5. Please specify the type of your request: Click the down arrow and select Pager.
   
   
6. What type of help do you need?: Click the down arrow and select New.
   
   
7. Subject: Type " New pager request".
   
   
8. Description: Enter other information as desired.
   
   
9. Click Next>.
   
   
10. The required fields must be selected or entered. All other items are optional.
    Need a live operator to dispatch message or Need a personal 800/888# for numeric paging: Click in the box to select either of these options.
    Pager type (required): Click the down arrow and select either Alphanumeric or Numeric.
    Pager use (required): Click the down arrow and select either Individual or Group.
    Travel percentage: Click the down arrow and select the percent of time spent traveling.
    Pager number: Enter the entire current pager number if you already have one.
    Service area (required): Click the down arrow and select either Local, Regional, Nationwide or International.
    Shipping Address, City, State, Zip (required): Enter the address the phone should be shipped to, the city and state it is located in and the zip code in the appropriate fields.
    
    
11. Click the Finish button.

An approval request will be forwarded to your manager. If approval is not received from your manager within seven business days, the pager request will automatically be canceled. If approval is received, you should receive a notification that the equipment is being shipped to you.  Please allow 10 to 15 business days for receipt of your new equipment.

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: dcb 09/30/2003
Reviewed: 09/23/2004