Video call doesn't connect
What if the video call doesn't connect successfully?
Sometimes there is a synchronization problem between the local telephone company (LEC) and video conferencing systems.
Try turning the system off and back on again. Try placing the call one more time. This often clears the problem. Do not unplug anything! If this does not resolve your problem and you are located in an office other than Corporate, you should contact your local FieldOps person or Office Manager. Pleasanton employees should call 4HELP at x44357. If you are located in the US, you can reach a PeopleSoft IT video specialist by dialing 877-669-8944.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000
All rights reserved.
Created: amq 08/03/2000
Revised: alm 10/21/2002
Reviewed: 09/23/2004