Document number: 83012

 

To return or cancel a corporate pager, submit a NorthStar ticket (under Communications/Telecom).

1. Under Type of request select Pager.
   
   
2. Under Type of help select Return.
   
   
3. In the Subject field, enter the reason for the return/cancellation. Use the Description field for a more detailed explanation if necessary. If the Northstar ticket is being created by anyone other than the person to whom the pager is assigned, include the employee name and ID. Then click Next.
   
   
4. Enter the pager type (either numeric or alphanumeric) and the pager phone number, and click Finish.
   
   
5. Pad the equipment and place it in a box with a copy of the Northstar return ticket and send it by interoffice mail or express delivery to Global Telecom at 4433 PeopleSoft Parkway, Pleasanton, CA 94588. You can also send the phone through interoffice mail to your local Field Operations group.
   

The service will be canceled after the ticket is processed by Global Telecom.

For more information about submitting a NorthStar ticket, see document 70001 — How to create a ticket in NorthStar.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001 All rights reserved.
Created: alm 04/03/2000
Revised: amq 11/18/2001
Reviewed: 09/23/2004