Document number: 81025

 

If an AccessLine number is no longer needed, a request to have it canceled should be submitted.

To cancel an AccessLine number:

1. Open NorthStar (http://northstar.peoplesoft.com).

2. Click the Log Service Ticket link in the Submit Tickets section in the left hand navigation panel.

3. Click the Communications radio button and click Next>.

4. Click the Telecommunications radio button and click Next>.

5. Please specify the type of your request: Click the down arrow and select AccessLine.

6. What type of help do you need?: Click the down arrow and select I need to return one.

7. Subject: Type " Cancel AccessLine account"

8. Description: Enter the AccessLine number you wish to cancel.

9. Click the Finish button.

The request has been submitted and will be routed to Voice Data Operations so that the account can be canceled.

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: dcb 09/27/2004
Reviewed: 09/27/2004