The Cisco 7940 IP telephone overview

The Cisco 7940 IP telephone overview

Document number: 81005

The Cisco 7940 IP telephone is a full-feature phone. It provides voice communication over an IP network instead of over an analog telephone line. Some of the benefits to PeopleSoft are: bringing voice communications internally over the network instead of over the phone company's analog lines is very cost effective; equipment and maintenance are less expensive; and by having communications over the network, most of the issues will be able to be resolved internally which will result in quicker resolution time as well as more control over the communications.

Standard telephone features such as redialing, call forwarding and accessing voice mail as well as others are still available on the 7940 IP phone.

(Click on a feature below for a brief description of that feature.)

For additional information, see Eureka! document 81012 — The Cisco 7940 IP phone tutorial.

Message Waiting Indicator: Flashes red while the phone is ringing and displays static red when a voice mail message is waiting.
Note: The message waiting indicator may not function in all locations. Please check with the local FieldOps personnel to see if it is available in specific locations.
Handset: Lift the handset and use the dial pad to place a call, retreive voice mail message or answer a call.
LCD screen: Displays the time, date, that phone's number, line/call status and the soft key tabs.
Line or speed dial buttons: Opens a new line, speed dials the phone number on the LCD screen or ends a call.
Soft keys: Functions change depending on the status of the phone such as if you are on a call or the phone is idle.
Scroll keys: Enables the movement among different soft keys displayed on the LCD screen.
Dialing pad: Press the buttons to dial a phone number.
On-screen mode buttons: Provides access to voice mail and phone settings such as contrast and ring type.
"i" button: Displays online help for a phone key or function.
Volume buttons: Increase or decrease the volume for the currently active receiver - handset, headset or speakerphone. The keys also control the ringer volume when the handset is on-hook and the contrast of the LCD.
Function toggles: Toggles the headset, mute and speaker functions on and off.
Footstand adjustment: Adjusts the angle of the phone base.

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