Document number: 75097

 

To get a computer lock, IF you are an employee who is based in the United States, see the Eureka! document on accessing the Peripherals Ordering website to order these items. (The website is not yet available for use by employees based outside the U.S.)

If you are not based in the U.S., log a NorthStar ticket in the following manner:

1. Launch NorthStar and log in, if necessary.

2. On the left side of My Home Page, click on Log Service Ticket.

3. Specify how you should be contacted and enter an address or phone number if needed.

4. On the Log Service Ticket screen, click next to Workstation so that the radio button is chosen. Then click Next.

5. On the next screen, click the radio button next to Request Peripheral Equipment and click Next.

6. For the question What type of hardware peripheral do you need? choose New Lock Request.

7. Fill in a reasonable Date Needed.

• Note that the format must be mm/dd/yyyy or mm/DD/yy.

8. In the Subject field, enter "I need a computer lock."

9. If you are a new user and did not receive a lock with your new computer, specify that information in the Description field.

10. Click Next.

11. On the next screen, specify the computer for which the lock is being requested.

    • If the computer does not appear in the list, choose Other — not in list.

12. In the Special Requirements field, enter a location where the lock may be sent.
• If you are in a PeopleSoft office, be sure to specify your office location and number. If you work from another office, specify an address to which the item may be shipped.

• If you do not specify a location, your delivery may be delayed while that information is requested from you.

13. Click Finish.

Your lock has been requested and should be sent as you specified in the ticket.

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001 All rights reserved.
Created: kcw 08/18/2001
Revised: kcw 07/31/2003