How to start in Safe mode
Safe mode is the Windows diagnostics mode. When you start the computer in Safe mode, only the specific components that are needed to run the operating system are loaded. Windows Safe Mode uses only basic files and drivers (mouse, monitor, keyboard, mass storage, base video, and default system services). Safe mode helps you diagnose problems. If a symptom does not reappear when you start in Safe Mode, you can eliminate the default settings and minimum device drivers as possible causes. If a newly added device or a changed driver is causing problems, you can use safe mode to remove the device or reverse the change. There are circumstances where Safe Mode will not be able to help you, such as when Windows system files required to start the system are corrupted or damaged.
Because Safe mode loads a standard video driver at a low resolution; therefore, your programs and the Windows desktop may look different than usual, In addition, the desktop icons may have moved to different locations on the desktop. You will need to contact Technical Support Operations for your local Administrator password.
A simple first step is to load Windows without loading start-up programs. Shut down completely (power-off), then restart holding down the {
Shift} key as Windows starts.
Shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Hold down the { Esc} key on your keyboard.
When you see the black-and-white Starting Windows bar at the bottom of the screen, start tapping the { F8} key on your keyboard. It may flsh through quickly.
The Windows 2000 Advanced Options Menu appears.
Ensure that the Safe mode option is selected. In most cases, it is the first item in the list and is selected by default. (If it is not selected, use the arrow keys on you keyboard to select it.)
Press { Enter}. The computer will start in Safe mode. This can take a few minutes.
Login as Administrator. You will need to contact Technical Support Operations for your local Administrator password.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002
All rights reserved.
Created: db 12/05/2002
Revised: db 06/11/2003