Recovering from a computer rebuild or replacement

Recovering from a computer rebuild or replacement

Document number: 69075

When your rebuilt or replacement machine is returned to you there are several steps you will want to take to get up and running quickly. In the instructions below click this icon to see a screen shot or graphic.

	Reload job related, non-standard or special software ! Requires direct office network connection !
	Restore your files
	Restore your drive mappings.
	Restore your printer mappings.
	Restore any schedule changes.
	Restore your look and feel

Now you are ready to selectively restore files. See Eureka! document 11233 — How to restore files in Connected TLM (Connected Backup). Most files can be restored to their original locations in your file structure. Be careful about what you choose to restore. Data files like word documents, excel documents, databases, graphics, presentations, visios etc. can usually be copied back to their original locations without a problem. Do not be in a rush to restore. You have sixty days from the time you made the backup to restore files. If you open Connected and the screen opens to a Registration Wizard then you still need to configure your account. See Eureka! document 11230 — Restoring an existing Connected TLM (Connected Backup) account.
If your work requires software that is not part of the standard build you will need to reload the software from the software library. That might include applications such as Visio, Dreamweaver, Intellisync, etc. Before loading the software make sure your manager agrees that it is appropriate and necessary. Carefully read the instructions to avoid the risk of duplicate software licensing charges to your department. Whether software licensing charges apply will vary depending upon the software. That information will ordinarily be on the page for loading the particular software. If you have problems with the installation and need to reload be sure you select "Reinstall". Do not select "reinstall" solely in an attempt to avoid license fees. As a software company we regard that breach of integrity seriously.

To install software from the Software Library in Lotus Notes:

Check that your P: drive is mapped. See Eureka! document 50003 — How to map a drive letter
Open Lotus Notes, then open the Software Library by clicking the bookmark link.

You may need to look in your databases folder for the Software library bookmark .
If you don't have the Software Library bookmark see document 16250 — How to add the Software Library database link to Lotus Notes for instructions on installing the Software library bookmark.

Click the appropriate library icon. Most software will be under Standard Package installs but some users will need to use the other libraries.
Click By Package Name. This view will probably already be showing as it is the default view.
Scroll until you see the entry for your software and double click on it to open it. If you are unsure what softare you need start with the entry " Application Profiles".
Follow the instructions on the page to install the software. Be sure to install the correct software.

Restore your drive mappings. If you had certain drive letters permanently mapped to certain network resources you can restore them. Be especially sure to map the P: drive as this is no longer automatically mapped by the logon script. These drive letters are reserved for mappings used by your logon scripts. Even though you may not see that Z; is being used, do not map to it. It is used for certain logon procedures. See Eureka! document 50003 — How to map a network drive
Restore your printer mappings. See Eureka! document 40010 — How to add printers
Restore any schedule changes. If you changed the default settings for scheduling backups or similar tasks you may want to reapply your chosen schedule. See, e.g., Eureka! documents
11226 — How to schedule automatic backups
15038 — Norton AntiVirus PeopleScan
Restore your personalized work environment. If you took a screen shot of your desktop layout you may want to adjust your desktop to match. If you want to move the Quick Launch bar from the default location on the task bar at the bottom of your screen see Eureka! document 69053 — How to move or modify the Quick Launch bar. If you want to change how My Computer or Windows Explorer displays files and folders see Eureka! document 69051 — How to Use Windows Explorer and My Computer . If you are new to Windows 2000 consider getting an overview of the changes with a Windows 2000 Tutorial.