How to improve machine performance (speed).

How to improve machine performance (speed).

Document number: 69017

Computer performance is affected by a number of factors. Those factors include the number of applications running, the resources required, available memory, disk fragmentation, the type of memory being accessed, and the environmental conditions. Performance can be enhanced by adjusting these factors such as scheduling memory intensive processes for less busy times, increasing available memory, optimizing disk configuration and ensuring that the operating environment is cool and clean.

To determine if the cause of the problem is a process running on the machine see Eureka! document 69001 — What is this process? What does it do?. To learn how much RAM is available on your machine see Eureka! document 35020 — How to find processor and memory information for your computer.

To improve machine performance take one or more of the following actions:

Make sure your service pack is up to date. See Eureka! document 69035 — How to find out what service pack is loaded.
Make sure you have run all patches and security updates. See Eureka! documents 19007 — Software Update Service and 12034 — SMS - Software Patch Management
Remove "World Clock" from your Planet home page. For instructions see Eureka! document 19032 — Logging into Planet causes machine to slow
Reschedule Norton Speed Disk to run at a more convenient time. See Eureka! document 15007 — Slow performance while Norton Speed Disk runs.
Add more memory (RAM). Click here for Memory upgrade guidelines
Increase the size of the swap file(space used on the hard disk) pagefile.sys. See Eureka! document 69016 — Machine very slow during boot - change virtual memory.
Delete files you don't need, compress infrequently referenced files or folders to free up hard disk space. See Eureka! document 39008 — How to free up some hard disk space.
Defragment your files to optimize your hard disk. See Eureka! document 10031 — How to defragment your drive.
Run the ScanDisk utility to check for problems on the hard disk. See Eureka! document 69029 — How to check your hard disk for bad sectors and other errors.
Review the tips in Eureka! document 39060 — How to reduce risk of computer failure. Make sure your computer is running cool and clean.
If Winmgmt.exe is eating processing time and none of the above solutions work:

Save this fix to the machine's desktop, then close all applications and try running the fix. Be sure the system is rebooted after the fix. FYI http://support.microsoft.com/default.aspx?scid=kb;EN-US;279225
Check the Eureka documents addressing slow performance issues ( http://eureka.peoplesoft.com/html/os.htm#performance)

Look for the process NTVDM. If it is taking up substantial CPU processing you may need to uninstall PC-DUO 6.1. Usually you can re-install an earlier version of PC-Duo without getting the same problem. For more information on processes see Eureka! document 69001 — What is this process?

Cancel the nhldaemn.exe process from the Task Manager:
1. Press the Ctrl-Alt-Del keys and the Windows Security window appears.
2. Click on the Task Manager... button and the Windows NT Task Manager window appears.
3. Click on the Processes tab.
4. Scroll through the list to find the ntvdm.exe process. If there is an indented entry directly under ntvdm.exe that would be the application that is being supported and may be the cause of the problem.
5. If the process is taking up more than 50% CPU you can end the process. Single-click on the ntvdm.exe process and click the End Process button.
To Un-install PC-Duo or any other application that may be having a problem. See Eureka! document 69004 — How to uninstall and install software.

Remove Mohomine service

The above actions should correct the problem and improve machine performance.

If the above steps did not correct the problem you will need open a NorthStar ticket to make an appointment for service. Be sure to include your contact number. Describe the problem in detail, especially the steps you took to try to correct the problem. You will be contacted by the appropriate party. For more information on creating the NorthStar ticket, see Eureka! document 39068 — How to submit a computer or peripheral for repair.

Memory upgrade guidelines:

Your request for more memory requires manager approval.
Approval for additional RAM will depend upon the type of machine and whether you need to run a stand alone database. You are probably eligible for additional memory if you have less than 64K RAM. If you have more than 64K RAM you will need to discuss with your manager your business related need for additional memory.
To order additional memory see document 75032 — How to order certain computer peripherals.

Return to the selection list.

Remove Mohomine service

Mohomine service is a function of HRMS that goes out on the internet and collects resumes.

Turn off Mohomine processing.

This is done through Control Panel, Administrative Tools, Services, then right-clicking on Mohomine. First stop Mohomine, then right click again and change it to manual startup.

Click on Start, select Settings then Conrol Panel.
Select Administrative Tools.
Click on the Services icon.
Scroll down the list of services and see if you find Mohomine.
Right-click on Mohomine and select Stop.
Right-click on Mohomine again and select Properties.
In the middle of the window look for " Startup type" Change that to " Manual"
Put your mouse pointer on the sliding tab above the text Maximum size of Recycle Bin (percent of each drive).