Document number: 55102

 

Note: The legacy RAS (dial-up networking) and PeopleSoft RAS Connection Manager (also known as PSRC or PSRCM) are in the process of being retired. To standardize dial-up access, the integrated PeopleSoft company is deploying iPass and VPN as the dial-up solution. For more information, see Eureka! document 54040 — iPass Frequently Asked Questions.

The difficulty you are experiencing is that the local number that the PS RAS Connection Manager provides when you enter your area code and phone number has a different area code than the number from which you are calling. There are 2 possible causes for this: ( Note: The number that PS RAS Connection Manager actually dials may not be the exact one in the PeopleSoft local number field - the one that dials may not include the area code.)

• Make sure you have entered the correct area code for the number from which you are calling.

• In some areas, a call to another area code is still a local non-toll call (for example, calls in the San Francisco Bay area between the 415 and 510 area codes). There are more areas with similar issues. If you are unsure whether the call will incur a charge, contact the local phone company.
  

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: kcw 07/25/2001
Revised: pmg 08/06/2004
Reviewed: 09/13/2004