Screenshots Install for the Blackberry

Document number: 39083

 

Installation Instructions for Blackberry Desktop Software with screenshots. If you don't want the graphics to load all at once see Eureka! document 39078 — Installing the Blackberry for clickable links to screenshots.

Install the software

Configure Desktop login settings

Modify Blackberry Desktop settings

Synchronize the Blackberry

Set up Wireless Reconciliation

Verify Wireless Connection

Install the software

  1. From your Start Menu select Run , in the dialog box type
    \\psh-blkberry-01\Desktop Software

  2. Select OK . Link to Run box image

  3. Launch the installation software by double-clicking on
    BlackBerry_Desktop_Software_v3[1].6_Service_Pack_2.exe

  4. After the files are unzipped the installation will start Automatically.

  5. When the Install Shield Wizard Link to Install Shield opening image opens, select Next.

  6. Select your language preference. Link to language choice screen image

  7. Select Next .

  8. Select Yes on the software license agreement. Link to software agreement image

  9. Enter your name and PeopleSoft, Inc. Link to Customer Information image

  10. Select Next.

  11. Keep the default of “Blackberry Enterprise Server or ...” and select Next.

  12. Keep the default of “Lotus Domino” and select Next . Link to choose email system image

  13. Change the Destination Folder to:
    c:\apps\RIM\BlackBerry Link to choose destination location image

  14. Select Next .

  15. Keep the default of "Blackberry" Program Folder. Select Next . Link to select program folder image

  16. Keep the default Shortcut Installation Options. Select Next . Link to shortcut install image

  17. The Installation will proceed. Link to setup status image

  18. When complete select Finish . Link to install complete image The Blackberry Desktop Manager will launch.

Configure Desktop Login settings

The Blackberry Desktop Manger should be open.  If it is not find it on the desktop or Start menu  and double-click to open it.

  1. Enter your Lotus Notes Password. Link to Lotus Notes Blackberry login image You should see a button marked " Advanced << " if it is marked "Advanced >>" then click on it to open the Advanced Options.

  2. For Blackberry Server enter
    CN=Blackberry1/O=PeopleSoft
    (it is the letter "O" in O=Peoplesoft not a zero "0" )
    Deselect Use the default Notes INI file
    then enter:
    c:\winnt\notes.ini
    If you receive an error that the notes.ini file is invalid then enter:
    c:\apps\notes\notes.ini

  3. Select OK .

  4. Ignore the "Connection Settings" warning message that will appear. Select OK . Link to warning message image

Modify Blackberry Desktop settings

Use the USB cable to connect the handheld device to your computer.

  1. From the Desktop Manager's menu bar select Options menu, choose Connection Settings and select Detect Link to Connection settings image

  2. Select OK on the dialog box "Please ensure that the handheld is connected properly".

  3. When the PIN is detected you will get a Success dialog box. Select OK and then OK again to close.

  4. A Redirector Settings dialog box will prompt you to update the current encryption key. Click OK. You will need to move your mouse around your screen to generate a new encryption key.

  5. From the desktop manager double-click on Intellisync Link to desktop manager image

  6. Check the boxes for Reconcile email , Synchronize PIM and Update handheld’s date and time . Link to synchronize image

  7. Single click the Configure PIM ... button.

  8. Address Book, Calendar and Tasks should each be checked. Do not select Memo Pad. Link to configuration image

  9. Select Address Book . Click the Choose button and then select Lotus Notes 5.0/6.0.

  10. Select OK .

  11. Select Calendar . Click the Choose button and then select BlackBerry Wireless Sync.

  12. Select OK .

  13. Select Tasks . Click the Choose button and then select Lotus Notes 5.0/6.0.

  14. Do not select Memo Pad .

  15. Select OK to close Handheld Configuration.

  16. Single-click the Auto start ... button. Reconcile email , Synchronize PIM and Update handheld’s date and time should each be checked. Select OK Link to Auto Start image

  17. Select Close on Intellisync Dialog box.

  18. From the Desktop Manager double-click the Redirector Settings Link to desktop manger image

  19. Check the box for Redirect incoming messages to your handheld . Uncheck the box for Disable email redirection while your handheld is connected . Link to redirector settings image

  20. Select the Filters tab. CC Default and To& BCC Default should be checked and set to forward. Verify the Forward messages to the handheld is selected .

  21. Select OK , make sure not to close BlackBerry Desktop Manage but minimize it.

Synchronize the Blackberry

  1. Disconnect the Blackberry from the desktop, then reconnect. The synchronization process will start automatically.

Set up Wireless Reconciliation

  1. From the main menu on the device choose Messages and click the track wheel.

  2. Click the Track Wheel again to bring up the menu, scroll down to Options and click the track wheel.

  3. Scroll down until you see the option for “Wireless Reconcile:” enable this option if it isn't’t already turned on.

  4. Scroll to “Delete On:” and click the track wheel and select Change Option . Select the appropriate setting you prefer. Most common is to set the Delete On: to Mailbox & Handheld. This option will delete email out of your lotus inbox and from the handheld. (note that this option is not real time. Deletes are batched on the server and deleted every 10-15 minutes).

Verify Wireless Connection

  1. Power device off and on

  2. From the main menu on the device, scroll to the Wireless icon and verify the wireless is turned on . If not, click the track wheel to turn it on.

  3. Verify ATT signal strength. You should see GPRS and the signal strength in the upper right hand corner of the device.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: db 11/07/2003
Revised: db 04/08/2004