Document number: 39061

 

Windows NT does not support the IR port.

If you are using Windows 2000 see Eureka! document 39073 — Infrared networking for basic information on checking whether the IR port is active and how to file share.

If your machine is Windows 2000 and you are having trouble with the IR port make an appointment to have the machine and your accessory connection evaluated by your local NetOps. To make an appointment for service open a NorthStar Ticket. Be sure to leave a contact number and describe the problem. You will be contacted by the appropriate party. To open a NorthStar Ticket, click here or see document 70001 — How to create a service request in NorthStar.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000 All rights reserved.
Created: db 09/25/2000
Revised: db 04/11/2002