Display area does not fit laptop screen - change resolution

Document number: 39023

 

If there is a black border around your display (usually about an inch wide all the way around) the most likley cause is that the screen resolution is not compatible with your laptop screen. When the resolution selected is not compatible with the display the monitor may attempt to use "virtual display" mode. In that mode it will adjust the
area of the screen used to attempt to simulate the resolution selected. Most laptops, for example, have one optimum resolution. If you choose a different resolution the display area may be smaller than screen size creating a black edge or frame around the display area. If the images appearing on your laptop screen do not fill the screen see Eureka! document 69002 — How to change screen resolution, font size, or icon size. If the problem is with an external monitor see Eureka! document 39018 — Troubleshooting  monitor problems.

 

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 1999-2001 All rights reserved.
Created: db 03/12/1999
Revised: db 06/26/2001