Screen or machine shuts off - turn off energy saving feature
If your monitor shuts off or your machine powers down after a period of inactivity there are a couple of different reasons why this happens. This can occur in either desktops or laptops. For many desktop users this behavior is new.
It is normal for the machine to go into sleep mode after a period of inactivity. This is an energy saving feature designed to increase battery life by suspending certain features after a period with no mouse or keyboard activity. This "Energy Star Compliant" feature turns off the display to the monitor if the keyboard and mouse have been inactive for a while. It may also "power down" your machine. If your machine has powered down you can usually restore (without losing your work) by pressing the on switch of your machine. Wait at least 15 seconds for restored activity before losing your work and resetting the machine.
In addition to sleep mode all new Windows 2000 builds have the screen saver enabled with password protection. This means that if there is no use of either the mouse or keyboard for about 15 minuets the screen saver will kick in. To regain access to the machine it is necessary to reenter your password.
Not every machine has a "power saving" mode. Most desktops do not, although some do. Most laptops do, although some do not. If your machine "goes black" when you leave it for a while assume you have a power saving feature. If you work through that, or if you don't have a power saving feature, then check the screen saver.
You can adjust these features. However, fair warning, there is a lot of variation in the specifics of exactly how this is done between the various machines, the time they are built, their service pack and other factors. Be flexible in your reading of the instructions. The screen shots below are examples of the various interfaces for adjusting the power saving features. You will find "Power Saver" or "Power Options" or both in "Control Panel" Sometimes when you click on "Power Options" you will get a message telling you to close it and use "Power Saver". If your Power Options selections are not grayed out then you can make the changes there without regard to the message.
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| 3110 | 3440 | 8000 | 8100 | 8200 | 9000 | 7100S | 550 |
Power Options |
Power Saver |
Power Options |
Toshiba Power Saver |
Power Options |
Power Options |
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Power Saver |
Toshiba Power Saver |
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| 7000S | |||||||
Power Options |
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| Power Options 8100 Windows 2000 |
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Power Save |
| Change options by clicking on "Details" | ||
 Alarms tab
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 Advanced Tab |
 Full Power Mode Setup | |
 Power Meter Tab
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 HDD Auto Off tab, Full Power Mode Setup | |
 Display Auto Off tab |
For more information about the various selections, click here.
To turn off the energy saving feature of your laptop on your Windows 2000 machine, follow these steps:
NOTE: The version of the power management interface on your machine may differ from the steps outlined here. Go ahead and use the instructions below to make the necessary adjustments. If the steps don't match exactly, look around and try to find the comparable selections on your system. At this time the number of possible variations makes covering them all more confusing and complex that just pointing you in the right direction.
Select Start menu, then Settings, then Control Panel.
Double-click on the Power Options icon to open it.
Click on the Power Scheme tab.
Under
P
ower Options click on the down arrow
and select "
Always On"
Click on the Advanced Tab.
Under the Power buttons section. For When I close the lid on my portable computer: select None.
Select OK to close the Power Options menu.
Turning off the energy saving feature should prevent your monitor from unexpectedly turning off.
If that does not resolve the problem check your screen saver settings.
To check your screen saver settings
follow these steps:
Select Start menu, then Settings, then Control Panel.
Double-click on the Display icon to open it.
Click on the Screen Saver tab. Change the "wait" settings as desired.
Click Apply then click OK to close the Display properties window.
If that does not resolve your problem then you probably need a setting changed in the BIOS, for more information see document 39028 — Energy star compliance feature not set - change BIOS settings.
If the above steps did not correct the problem open a NorthStar ticket to make an appointment for service. Be sure to include your contact number. Describe the problem in detail, especially the steps you took to try to correct the problem. You will be contacted by the appropriate party. For more information on creating the NorthStar ticket, see Eureka! document 39068 — How to submit a computer or peripheral for repair.
If there is no "Advanced Properties" or "MaxTime Manager" then open Control Panel and see if there is a battery icon called Power Saver. If there is then open it. Click the Details button, and adjust the Display Auto Off and HDD Auto Off times. If there is no battery icon in Control Panel then changes to the Energy Star Compliant feature or Advanced Power Management must be done through the BIOS. For more information see document 39028 — Energy star compliance feature not set - change BIOS settings.
If the above steps did not correct the problem open a NorthStar ticket to make an appointment for service. Be sure to include your contact number. Describe the problem in detail, especially the steps you took to try to correct the problem. You will be contacted by the appropriate party. For more information on creating the NorthStar ticket, see Eureka! document 39068 — How to submit a computer or peripheral for repair.
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Effects of Customized Power Usage Options
The settings on your system will likely be different, but this should give you some idea of the effect of the different selections.
Selecting low saves power and results in a slower processing speed. Selecting high sets the computer to its maximum processing speed, but uses more power.
Enabling CPU Sleep Mode temporarily shuts down the central processing unit (CPU) when it is inactive. Any signal from an input device (e.g. keyboard, Accupoint, mouse) returns the CPU to normal operating speed.
This selection works only in DOS mode You cannot change it for your Win95 machine.
This option temporarily shuts down the hard drive if it has not been accessed within the specified period.
This option temporarily shuts down the computer if it has not been used within the specified period. This option is available only if Resume Mode is turned on. For instructions to turn Resume Mode on, click here.
You can save power by reducing screen brightness.
Heavy use of the Pentium processor can cause it to start to over heat. Performance mode cools the processor by using a fan which maintains maximum system performance. Quiet mode uses less power, cooling the system by temporarily reducing processing speed instead of using the fan.
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To install the current Microsoft Windows Service Pack from the Software Library in Lotus Notes:
Open Lotus Notes, then open the Software Library by clicking the bookmark link.
You may need to look in your databases folder
for the Software library bookmark
If you don't have the Software Library bookmark see document 16250 — How to add the Software Library database link to Lotus Notes for instructions on installing the Software library bookmark.
Click the Standard Software Package Installs icon.
Click By Package Name. This view will probably already be showing as it is the default view.
Scroll until you see the entry Microsoft Windows Service Packs - Current and double click on it to open it.
Print out and read through the instructions before starting. Be sure to select the current service pack for your operating system.
When you have completed the procedure Advanced Power Management work properly on your machine.
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Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000, 2002
All rights reserved.
Created: db 08/26/1998
Revised: db 11/21/2002
