Virtual Device Driver format in the registry is invalid
Following installing new software you may receive an error similar to:
16 bit MS-DOS Subsystem
drive:\program path XXXX. An installable Virtual Device Driver failed DLL initialization. Choose 'Close' to terminate the application. or
16 bit MS-DOS Subsystem
drive:\program path SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers. VDD. Virtual Device Driver format in the registry is invalid. Choose 'Close' to terminate the application.
In some cases, clicking Ignore allows the program to run properly, but the error message continues to be displayed when you start 16-bit programs. Uninstall then reinstall the software causing the problem It will be identified in the error message as drive:\program path. For help see Eureka! document 69004 — How to uninstall and install software.
There are additional steps you can try with the assistance of Technical Support Operations (TSO). Call TSO or submit a NorthStar ticket, including the error message you are receiving, the steps you have tried, and the results.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002.
All rights reserved.
Created: db 10/21/2002