Error: SSL Relay Name could not be resolved
Symptom:
The following error occurs while attempting to connect to CTE or WDS from a client site that is not running a proxy server: Cannot connect to the Citrix Server SSL Relay Name could not be resolved.
Resolution:
If you are at a client site and you are receiving this error when they try to connect to CTE or WDS, have the client site IT open SSL port 443 in their firewall. In some instances if port 443 does not resolve the issue have the client site IT open port 80.
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Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004
All rights reserved.
Created: jw 09/26/2003
Revised: jw 10/07/2004
Reviewed: 07/27/2004