Error: Windows Media Player cannot play the file because the server is busy...

Document number: 28241

 

 

Symptom:

The following message displays: Windows Media Player cannot play the file because the server is busy. Try again later.

Resolution:

For video on demand (recorded events), this message indicates that the bandwidth limit has been exceeded. Try accessing the file later.

For a live event such as PSTV or PSRadio, this message indicates that the multicast transport on the network is not working. Submit a NorthStar ticket or contact Technical Support Operations.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: jw 04/27/2004