Document number: 26811

 

Symptom:
Expense - ERROR: This business unit has AMEX My Wallet functionality enabled. 'Copy from Existing' is not allowed. (20020,8) With the American Express My Wallet functionality enabled, the allowed choices are 'Open a Blank Expese Report' and 'Use a Template'.

Travel Authorization - ERROR: With the American Express My Wallet functionality enabled, the allowed choices are 'Open a Blank Expese Report' and 'Use a Template'.

Cause:
When a user in a business unit that has implemented My Wallet tries to use the Copy From Existing Report feature to create a new Expense Report or Travel Authorization, the error message is received.

Employees located in business units that have implemented My Wallet will also receive the error if they try to use the Copy From Existing Report feature to create a new Expense Report or Travel Authorization.

Resolution:
The Copy From Existing Report feature has been disabled for these Business Units since they are now required to use My Wallet. A new Expense Report or Travel Authorization must be created using the 'Open a blank Expense Report' or 'Use a Template' option.

For additional information click one of the links below to launch the appropriate Eureka! document:

• Document 16800 — How to submit an online expense report with My Wallet transactions
• Document 17309 — How to enter an Expense Report using MTE with My Wallet activated
  
  
• Document 17209 — How to Enter a Travel Authorization Request (online)
• Document 17308 — How to enter a Travel Authorization using MTE

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: dcb 07/21/2003
Revised: dcb 08/02/2004
Reviewed: 08/04/2004