ERROR: Cannot send. Unable to write word to user dictionary.

Document number: 26055

 

The Lotus Notes error message "Cannot send. Unable to write word to user dictionary." means that either:

To resolve the error:

  1. Open Windows Explorer and navigate to the c:\apps\notes\data folder.

  2. Find the user.dic file and double click to open it.

  3. Highlight all of the words in the file. Select Edit from the menu bar and select Copy from the drop down list. Close the user.dic file.

  4. Click the New Memo button in the Lotus Notes Inbox. Select Edit from the menu bar and select Paste from the drop down list.

  5. Save the new message with the words from the dictionary as a Draft and close Lotus Notes.

  6. Right mouse click on the user.dic file in the c:\apps\notes\data folder from Windows Explorer and select Delete from the drop down list.

  7. A window will appear that asks, "Are you sure you want to send user.dic to the Recycle Bin?" Click Yes to delete the file.

  8. Exit Windows Explorer once the file has been deleted.

  9. Re-launch Lotus Notes. A new user dictionary will automatically be created.

  10. Send the saved Draft with the words copied and pasted from the old user dictionary to yourself. As the spell check comes upon unrecognized words, click Add to add the word to the new user dictionary.

Messages should now successfully send without receiving the error message.

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001 All rights reserved.
Created: dcb 11/27/2001
Revised: kcw 11/23/2004
Reviewed: 10/01/2004