ERROR: File truncated - file may be damaged
The Lotus Notes error messages "Server Error: File truncated - File May Be Damaged" or "File truncated - File May Be Damaged" may occur when attempting to open a document in the mail file or access the Personal Address Book.
Error message received when attempting to open a document in the mail file.
Error message received when trying to access the Personal Address Book: see Eureka! document 20023 — Lotus Notes errors due to Personal Address book being corrupt.
The error message is most often received when attempting to open a document in the mail file that contains an attachment. It appears that when the message is in transit, a portion of the attachment becomes corrupt.
In most cases, rebuilding the database views will allow the document to open. To rebuild the views, hold the Ctrl+Shift+F9 keys down simultaneously.
If the error message is still received after rebuilding the views, contact Technical Support Operations for assistance so that the mail file can be compacted.
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Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002
All rights reserved.
Created: dcb 06/28/2001
Revised: dcb 04/11/2002
Reviewed: 10/01/2004