ERROR: This workspace icon is corrupt. Please delete...
The Lotus Notes error message "This workspace icon is corrupt. Please delete and re-add it to your workspace." means that the icon on the old workspace has become corrupt, but the database itself is not corrupt. To resolve this issue, the icon needs to be removed, the cache deleted and then the icon re-added to the workspace.
Delete the Notes cache - see Eureka! document 16107 — How to delete the Lotus Notes cache.
Re-add the icon for a database located on a server to the workspace ... OR ... Re-add the icon for a local database to the workspace.
This issue most often occurs when trying to use the Address button for the Personal Address Book in a new memo. Once the icon has been removed and re-added, the Address button functions properly.
To remove a database icon from the workspace:
Open the Databases bookmark folder (with the blue book) on the left hand side of your Lotus Notes screen. If you've moved the Workspace bookmark, open the bookmark folder where it's now located.
Click on the bookmark named Workspace and the workspace will open.
Find the icon for the database you were trying to access when the error appeared.
Single click on the database icon so that it's highlighted. The database title will be in the color blue.
Press the {Delete} key.
A pop up window that asks "Remove selected icon(s)?" will appear. Press Yes to remove the icon.
The database icon has now been removed from the workspace. Before re-adding the icon to the workspace, the Notes cache should be deleted. For information on how to delete the Notes cache, see Eureka! document 16107 — How to delete the Lotus Notes cache.
Click here to return to the beginning of this document.
To add an icon for a database located on a server to the workspace:
Open the Domain Catalog on the PSSearch server.
The Domain Catalog can be accessed by clicking this link.
Type the name of the database for the icon that needs to be re-added and press {Enter}.
Single click on the section header to the left of the database title to list the servers the database can be accessed from.
Highlight the server closest to your location by single clicking on it and click the Add Icon button.
Close the Domain Catalog.
The database icon has now been re-added to the workspace and the error should no longer be received.
Click here to return to the beginning of this document.
To add an icon for a local database to the workspace:
Select File from the menu bar.
Select Database from the drop down menu and select Open... from the next drop down menu.
Leave the Server: field as Local.
Scroll until you find the database that needs to be added back to the workspace and single click on it.
Click the Open button.
The database has now been added back to the workspace and the error should no longer be received.
This issue most often occurs when trying to use the Address button for the Personal Address Book in a new memo. Once the icon has been removed and re-added, the Address button functions properly.
Click here to return to the beginning of this document.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001
All rights reserved.
Created: dcb 06/19/2001
Revised: kcw 10/01/2004
Reviewed: 10/01/2004