Document number: 26023

 

The following Vantive error messages may occur when you are not properly connected to the network N: drive and are trying to create or view a report.

• "Input Parameters specified for a Report with no Where Clause."
• "Could not Print the Report.  Check your Environment and Retry."

Your N: drive must be mapped to \\ servername \psuserws. For regional employees, "servername" SHOULD be the first three letters of the site at which you are located followed by file-01. For example: Boston employees would be mapped to \\ bos-file-01\psuserws. For corporate headquarters (PeopleSoft Plaza, CarrAmerica (AT&T) Building, Campus) employees, the servername should be psp-common-01 or ple-common-01. Generally, your login script will automatically map you to the closest server.

For information on how to map your N: drive, click on the operating system you are using below:

WINDOWS NT 3.51
WINDOWS NT 4.0
WINDOWS 95

 

 

 

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WINDOWS NT 3.51

1. Open File Manager in the Main window of Program Manager.

2. Click on the Disk option of the menu bar and select Connect Network Drive....

3. Scroll down and select N: for the Drive:.

4. Type \\ servername\psuserws in the Path: field.

5. Click on the box next to Reconnec t at Startup so that this drive may be available to you in future sessions when you are logged onto the network.

6. Click on OK.

 

You should no longer encounter the problem.  If the problem persists, contact Technical Support Operations for further assistance.

 

 

 

Click here to return to the beginning of this document.

 

 

 

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WINDOWS NT 4.0

1. Open Windows Explorer by right-clicking on the Start menu and clicking on Explore.

2. Click on the Tools option of the menu bar and select Map Network Drive....

3. Scroll down and select N: for the Drive:.

4. Type \\ servername\psuserws in the Path: field.

5. Click on the box next to Reconnec t at Startup so that this drive may be available to you in future sessions when you are logged onto the network.

6. Click on OK.

 

You should no longer encounter the problem.  If the problem persists, contact Technical Support Operations for further assistance.

 

 

Click here to return to the beginning of this document.

 

 

 

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WINDOWS 95

1. Open Windows Explorer by right-clicking on the Start menu and clicking on Explore.

2. Click on the Tools option of the menu bar and select Map Network Drive....

3. Scroll down and select N: for the Drive:.

4. Type \\ servername\psuserws in the Path: field.

5. Click on the box next to Reconnec t at Startup so that this drive may be available to you in future sessions when you are logged onto the network.

6. Click on OK.

 

You should no longer encounter the problem.  If the problem persists, contact Technical Support Operations for further assistance.

 

 

 

Click here to return to the beginning of this document.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 1999 All rights reserved.
Created: dcb 06/24/1998
Revised: jem 01/19/1999