ERROR: Cannot open ID file
If you receive the Lotus Notes error message "Cannot open ID file" it is most likely due to the fact that the path specified for your Lotus Notes ID is incorrect.
All Lotus Notes ID's are found in the C:\Apps\Notes\Data directory on your computer. When prompted during the setup or upgrade, select the C: drive and proceed to open the Apps folder, the Notes folder and the Data folder. You should see your ID file name in the data folder. Highlight the ID filename and click OK.
You should then be successful in opening Lotus Notes.
If you still receive the error message or cannot open Lotus Notes once you've verified the path for the ID file, you will need to contact Technical Support Operations for further assistance.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 1998
All rights reserved.
Created: dcb 04/15/1998