ERROR: File does not exist: mail.box

ERROR: File does not exist: mail.box

Document number: 26001

The error message "File does not exist: mail.box" occurs when trying to compose a memo in Island mode and the outgoing mailbox (mail.box) has been deleted while in Island mode or it has become corrupt.

When working in Island mode in Lotus Notes, all outgoing mail is saved in the outgoing mail box (mail.box) until you are connected to the network again in Office mode. Once you connect to the network, you will be asked if you'd like to send the mail held in the outgoing mailbox.

Typically, if the outgoing mailbox has been deleted, a new one is automatically created the next time you access Lotus Notes in Island mode. If a new outgoing mailbox does not automatically get created, you will need to create one yourself.

To find out how to create a new outgoing mail box (mail.box), click here.

To create a new outgoing mailbox (mail.box):

Select File from the menu bar.
Select Database from the drop down list.
Select New... from the next drop down list.
Leave Local in the Server: field.
Type Outgoing Mail in the Title: field.
Type mail.box in the File Name: field.
Leave the Template Se rver as Local.
Click in the box next to Show advanced te mplates so that a checkmark appears.
Scroll in the box of templates until you find Mail Router Mailbox (R5) and highlight it by single-clicking on it.
Click OK and the new outgoing mailbox will be created.
You should now be able to compose memos while in Island mode.

Click here to return to the beginning of the document.