ERROR: Speed Disk is designed to run with Windows 2000... service pack 3 or later...

ERROR: Speed Disk is designed to run with Windows 2000... service pack 3 or later...

Document number: 25076

IMPORTANT NOTES:

This document applies to legacy PeopleSoft machines only. If you are using a legacy former J.D. Edwards machine and are getting this error, please call Technical Support Operations or open a NorthStar ticket as this document does not apply to your machine.
There is a similar message with a different resolution. Click here for a screenshot of that error: If that is the error you are receiving, see Eureka! document 15318 — Warning! This version of Norton Speed Disk ... not ... tested with ... Service Pack for a resolution. This document does not apply to you.
Generally, the error is being seen on machines that have received the Windows 2000 Service Pack 4 upgrade.

If you receive the error when running Norton Speed Disk (screenshot below)

Norton Speed Disk

Speed Disk is designed to run with Windows 2000 and Windows NT 4.0, service pack 3 or later. It will not run on Windows NT 3.51.

Norton Speed Disk - wrong OS error

try upgrading your version of Norton Speed Disk from the PeopleSoft Software Library (do NOT go out to the web or the store to upgrade your software). Follow these steps:

Open Lotus Notes, then open the Software Library by clicking the bookmark link.
You may need to look in your databases folder for the Software library bookmark .
If you don't have the Software Library bookmark see Eureka! document 16250 — How to add the Software Library database link to Lotus Notes for instructions on installing the Software library bookmark.
Click the Standard Software Package Installs icon.
Scroll until you see the entry Norton Speed Disk and double click on it to open it.
Open the section entitled Norton Speed Disk Upgrade by clicking on the right-facing triangle to the left of the section.
Click on the button Norton Speed Disk Upgrade.
Reboot your machine once the upgrade is complete.

You should no longer see the error when you run Norton Speed Disk. If you do, please open a NorthStar ticket or contact Technical Support Operations by phone for further troubleshooting.