Document number: 21079

 

If you receive Client A Error: The Notifier Server is not responding when logging into the Interaction Client, please verify the following.

1. Make sure you are logging into the Interaction Client with the correct server name. The Server field should appear as follows:

   PSH-i3cti-03

   Note: During periods of downtime, you may be prompted to log into backup servers PSH-i3cti-04 or DEN-i3cti-01.

2. Login again to Interaction Client. For login information, please see Eureka! Document 11358 — How to log in to the Interaction Client Document Number.

This process should resolve the error. If not, please open a Northstar ticket.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: amq 07/31/2003
Revised: amq 08/11/2004
Reviewed: 8/16/04