The User Feedback system in Vantive is provided so that users may easily correspond directly with the Vantive Development team. This feature should be used for enhancement requests and comments only.
Requests for product support can be called into Technical Support Operations
.
For specific information on submitting User Feedback,
click here.
To submit a User Feedback, follow these steps:
- From the Vantive toolbar select
File.
- Select
New, then
Vantive System Enhancements Only.
- You will receive a pop-up window that says "PLEASE NOTE: You must include your full name in the description field below, so we know who to contact in regards to this Request. All Requests are reviewed and prioritized, with highest priority given to Account Management and Product Support Group changes. Thank you for your feedback!". Click on the
OK button.
- Select a
Type of Enhancement request from the drop-down list.
- Type in a brief description in the Subject field (required field).
- Type in as much information as is needed for the Vantive Development team to process your request in the
Description text area.
- Once all information is complete, from the Vantive toolbar select
File, then
Save.
At this point, your information has been forwarded to the Vantive Development team for follow up.
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Created by the PeopleSoft Knowledge Management Team.
Copyright © 1998
All rights reserved.
Created: pjb 06/23/1998
Revised: pjb 07/08/1999
