Document number: 16182

 

If you have not received your password for the Enterprise Webcast (Interwise) Communications Center or if you have forgotten your password, follow the steps below to have your password emailed to you.

To request your password:

1. Log in to Enterprise Webcast (Interwise).

For additional information, see Eureka! document 16181 - How to access the Enterprise Webcast (Interwise) Communications Center.

2. Click the Logout button in the upper right corner.

3. Click the Forgot your Password? link.

4. Email address:

• Employees: Enter your exact email address in the following format: firstname_lastname@peoplesoft.com.

External emails sent using the employee ID@peoplesoft.com format (e.g., xxxxx@peoplesoft.com where xxxxx is a 5 digit employee ID) will not be received.

• Contractors: Enter your exact email address in the following format: firstname_lastname.contractor@peoplesoft.com.

External emails sent using the short name@peoplesoft.com format will not be received.

5. Click the Submit button.

The Enterprise Webcast (Interwise) password will be sent to the user via email. If you do not receive the email in your inbox, check your Lotus Notes Quarantine. If the new password is not received within 30 minutes, contact Technical Support Operations for assistance.

If the error message "There is no User account associated with this email Address: login name or firstname_lastname@peoplesoft.com" appears, you will need to create a user account. For more information, see Eureka! document 26064 — ERROR: There is no User account associated with this email Address.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: dcb 06/06/2002
Revised: jw 10/15/2004
Reviewed: 10/05/2004