The following lists employee data found in Vantive and describes what to do if the information is incorrect:

• Employee Name:  If an employee's name is incorrect in Vantive, the employee's "preferred name" must be changed in the human resources system through the submission of a name change request to Human Resources. The Name Change Request information can be obtained via the PeopleSoft InfoCenter in Lotus Notes.
  
  
  1. Once InfoCenter is open, click on ithe Human Resources button.
     
     
  2. Click on the Personal Information button.
     
     

  3. Click on the Name Change button and update as needed.

  Employee logins are changed upon request to match name changes made by HR. Once your name has been changed in HR, submit a NorthStar ticket to request a logon change. In the ticket, please provide your "old" name, as well as your correct name. Please do not submit the ticket until your HR name change is complete. For more information about completing a PrimusWeb service ticket, see Eureka! document 70001 — How to create a ticket in NorthStar.

• Job Title:  If an employee's job title is incorrect in Vantive, an employee's job information must be changed in the Human Resources system. To do this, the employee's manager needs to submit a job change request (JCR) in the HRDB.

• Job Code: Job titles are derived from the jobcode. If these are incorrect, an employee's manager must submit a job change request (JCR) in the HRDB.

• Department:  If an employee's department is incorrect in Vantive, an employee's department must be changed in the human resources system through the submission of a job change request (JCR) in the HRDB.

• Manager Name:  If an employee's manager's name is incorrect in Vantive, the manager's name must be changed in the human resources system through the submission of a request in the HRDB.

Location information is updated through Human Resources.

Once a JCR has been submitted to the HRDB system, the changes will be reflected in Vantive within 48 hours.

Consultant records are not in the HR system and are maintained in Vantive. Please submit a NorthStar service ticket to request changes to any Vantive fields for a consultant. For more information about completing a PrimusWeb service ticket, see Eureka! document 70001 — How to create a ticket in NorthStar.