How to request pager alias in Lotus Notes

How to request pager alias in Lotus Notes

Document number: 16024

Alpha-numeric pages can be sent via Lotus Notes to a PeopleSoft issued pager. An alias needs to be created for the pager in the PeopleSoft Directory to allow this service to work.

Requesting an alias to be set up for the PeopleSoft issued pager in the PeopleSoft Directory

After the NorthStar request is processed, alphanumeric pages created in Lotus Notes can be received.

To request an alias to be set up for the PeopleSoft issued pager in the PeopleSoft Directory:

Launch NorthStar and log in.
Click the Log Service Ticket link in the Submit Tickets section in the navigation panel on the left side.
Select the contact preference by clicking the down arrow in the Specify how we should contact you: field and click Next.
Select Lotus Notes by clicking the radio button to identify the type of request and click Next.
Click the down arrow in the window next to What type of problem are you having? and select I need to add my pager alias to the Directory from the drop down list.
In the Subject field, type Add my pager to the PeopleSoft Directory and click Next.
Enter the complete pager number including area code in the Pager Number field. This information is required.
Enter the complete pager Internet address in the Pager Internet Address field. This information is required.
Click the Finish button.

The request to add the pager alias to the PeopleSoft Directory has been submitted.

For information about sending an alphanumeric page via Lotus Notes, see Eureka! document 10091 — How to send a text page from Lotus Notes.

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