Document number: 15285

 

Your Contractor ID (also known as your NorthStar ID) is required to submit a service ticket in NorthStar or log in to Knowledge Center. Full-time employees log in using an Employee ID. If you are an employee, use the PeoplePeople Directory to locate your Employee ID. See Eureka! document 16106 — PeoplePeople Directory via Planet PeopleSoft for more information.

To look up your Contractor ID:

1. Log in to Planet PeopleSoft.

2. On the left side of the screen click on the plus sign next to Applications to display a list of related links.

3. Click Tech Support (NorthStar).

4. If "My Home Page" appears, click My Profile. Your Contractor ID will appear in the Employee ID field under Personal Information.

If "My Home Page" does not appear, click NorthStar Non-Employee Lookup.

5. Enter the first three letters of your last name, then click OK.

6. A list of contractors will appear. The first column displays the NorthStar ID/Contractor ID. If your name does not appear in this list, follow the instructions to create a Contractor ID below.

 

To create a Contractor ID:

1. If no matching records are found when you try to look up your Contractor ID, close this window and the previous lookup window to return to the NorthStar login window (window with Employee ID prompt).

2. Click the get your NorthStar ID here link.

3. When prompted, enter your First Name and Last Name. Then choose your 7-digit Department Number and Location from their respective dropdown lists. If you don't know your Department Number or Location, please contact your Manager.

4. Click OK.

5. Your NorthStar ID will display. Click OK.

6. The NorthStar login page will appear with your NorthStar ID prefilled. Click OK to log in to NorthStar.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: jw 07/01/2002
Revised: kcw 01/07/2004
Reviewed: 07/30/2004