NorthStar ticket statuses
As your NorthStar ticket is reviewed and worked upon, the status of your ticket will change. To find out the what each status means, click on the Status link in the My Tickets or the Enterprise Tickets section of NorthStar web:
If the status of your ticket is "Closed," it cannot be changed or reopened. You can open a new ticket. If you think it might be helpful, you can include the number of the closed ticket in the new ticket if there is information in the closed ticket that may be useful.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002
All rights reserved.
Created: kcw 06/19/2002
Reviewed: 09/10/2004
