Document number: 15075

 

To copy and paste information from the Problem Description field in CasePoint so that you can re-run a search:

1. Highlight the text you wish to copy.

2. Right-click your mouse while still in the Problem Description field.

3. Choose Copy.

4. Click the C lear All button.

5. Right-click in the Problem Description field again.

6. Choose Paste.

 

To paste information from another source into the Problem Description field in CasePoint so you can use it in a search:

1. While in CasePoint, click the C lear All button.

2. Right-click in the Problem Description field.

3. Choose Paste.

 

The information you copied should be pasted into the Problem Description field.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000 All rights reserved.
Created: kcw 10/17/2000