WebEx Support
Since WebEx meetings provide real-time collaboration and sharing over the Internet, performance depends on both the Internet’s performance as well as the WebEx service.
There are two options in finding out information on factors of performance and testing performance:
Contact the support desk at WebEx at 1-866-569-3239 domestically and +1-408-435-7088 internationally. These numbers are available 24 hours a day and 7 days a week.
Send an e-mail to
support@webex.com.
Launch PeopleSoft's WebEx site and click on the Support link. The Support link has many valuable informational links as well such as Help, Release Notes and FAQs and Feedback. Two recommended links are:
The WebEx Meeting Center Guide: This is the entire user guide for WebEx. It is in .PDF format.
Frequently Asked Questions: The most frequently asked user questions are listed along with answers and references.
WebEx support is responsible for all issues regarding WebEx including configuration and problem resolution.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000
All rights reserved.
Created: sak 06/14/2000
Revised: dcb 11/15/2002
Reviewed: 11/18/2002