OneWorld SAR Training documentation
Who: All IT Help Desk Technicians
Why: To provide training documentation for the OneWorld SAR System
What:
The following documentation can be used as a reference for questions about the OneWorld SAR system. You can send the zipfile to a caller who is wanting more information, or refer them to their power user or manager for more assistance.
How to add a SAR
How to copy a SAR
How to print SARs
How to search for SARs
Record codes and descriptions
Access Exception List
Issues List
Zip file of above documents (Right click on link and use "save target as")
PowerPoint presentation from SAR Training, Jan 2002
Keywords: SAR, Software Action Request, Oneworld, one world, training, access exception
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003
All rights reserved.
Created: amq 10/15/2003
Reviewed: 10/22/2004