There are several reasons ICE will be beneficial:
- Integration of multiple defect tracking systems into one
- Tracking of issues throughout the entire development lifecycle (including software and documentation issues)
- Enhanced integration with other systems (Customer Connection, Customer1, source control)
- Better metrics and reporting, allowing continuous improvement of our processes
- More control over updates posted to Customer Connection
- Common product structure
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002
All rights reserved.
Created: amq 03/22/2002
