Your Customer1 system performance is slow or you are missing some icons on a page.
Clear out your browser cache and make sure you have the correct configuration on your browser. For information on how to do this, click on the type of browser you are using:
MicroSoft Internet Explorer
Netscape
Microsoft Internet Explorer
Make sure that there are no instances of Internet Explorer open.
- Go to
Start,
Settings,
Control Panel, and double click on the
Internet Options icon.
- Go to the
General tab and, in the
Temporary Internet Files section, click on the
Settings… button.
- Check that
Check for newer versions of stored pages is set to
Automatically, and click on
OK.
- Go to the
Advanced tab and look for the
HTTP 1.1 Settings. Check that
Use HTTP 1.1 is checked.
- Click on the
Apply button, then on
OK to close the window.
Click here to go back to the beginning of this document.
Netscape
- Open your Netscape browser.
- Click on
Edit,
Preferences. Expand the
Advanced category and click on
Cache.
- On the right side of the window, make sure that
Document in cache is compared to document on network is set to
Once per Session.
- Click on
OK to close the window.
For the new settings to take effect you need to close and reopen Netscape.
Click here to go back to the beginning of this document.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001
All rights reserved.
Created: amq 11/16/2001
