Document number: 11343

 

Account Issues

• Can't select "Bill to" or "Ship to" info
  
  
• "Manage Accounts" is not under "Manage Customers"
  
  
• Filter Issues

 

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Can't select "Bill to" or "Ship to" info

• Issue: When adding an address for a customer, user cannot select the Bill to, Ship to, etc., information.
  
  
• Workaround: Issue is out of scope for this release.
  

 

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"Manage Accounts" is not under "Manage Customers"

• Issue: Navigate from Home to Manage Accounts. Manage Accounts was going to be moved to Manage Customers menu. It is still visible.
  
  
• Workaround: Tools issue - cannot be corrected currently. You can find the account information by navigating to Manage Customers -> Use -> Maintain Customers.
  

 

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Filter Issues

• Issues: Navigate from Home to Manage Customers. Select Manage Customers, then Use, and choose Notes List
  
  
  1. Date Created: does not filter
     
     
  2. Note Summary: does not filter
     
     
  3. On the Sort By field at the top of the page, Assigned To is not a valid field and needs to be removed
     
     
• Workaround: None at this time.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002 All rights reserved.
Created: dkc 08/23/2001
Revised: dkc 03/07/2002